This policy outlines our ongoing obligations to you regarding how we manage your personal information. ENHANCE NT is committed to offering you high-quality services.

The National Privacy Principles (NPPs) from the Privacy Act of 1988 (Cth) have been adopted by us (the Privacy Act). Your personal information is collected, used, shared, stored, protected, and thrown away in accordance with the NPPs.

The Office of the Federal Privacy Commissioner’s website,, offers a copy of the Australian Privacy Principles. The code of conduct for migration agents says that any personal information they collect must be confidential.

Why Do We Gather Personal Information, And What Exactly Is It?

Personal information is data or a viewpoint that identifies a specific person. For example, we collect personal information like names, addresses, email addresses, phone numbers, employment and education histories, family structures, and other relevant information to determine if you can get a visa, immigrate, or become a citizen.

These interviews, letters, phone calls, faxes, emails, visits to, publications, other publicly accessible sources, cookies, and third parties are just some of the ways we get personal information from you. We do not guarantee website links or the practices of authorised third parties.

We ask for your personal information to market to you, give you our services, and tell our clients about you. If you expect us to do so, we may use or share your personal information for secondary purposes closely related to the original reason. By contacting us in writing, you may remove your name from our mailing or marketing lists.

In situations where it is appropriate and practical, we will let you know why we are gathering the data and how we intend to use it.

Sensitive Information

A person’s racial or ethnic origin, political beliefs, political organisation membership, religious or philosophical convictions, trade union or other professional organisation, criminal history, or health information are all sensitive information as defined by the Privacy Act.

We will only use sensitive information internally.

  • To fulfil the primary objective for which it was acquired
  • With your permission; when required by law; or
  • for a secondary purpose closely related to the primary goal.

Third Parties

Where possible and reasonable, we will only obtain your personal information directly from you.

However, there are times when third parties may give us information.

In this case, we will do what we can to ensure you know about it.

Personal Information Disclosure

  • Your personal information might be shared in the following situations, among others:
  • Third parties to who you have permitted to use or disclose information;
    when required or permitted by law.

Protection Of Personal Data

Your personal information is kept in a way that makes it hard to lose, steal, misuse, get into, change, or share without permission.

When your personal information is no longer needed for the original reason it was collected, we will do what we can to make sure it can’t be used to identify you or that it is destroyed.

Your Personal Information Is Accessible

You can look at the personal information we may have about you and change, delete, or add to it, as long as you don’t break any rules.

Please contact us in writing if you want access to your personal information.

To protect your personal information, we might ask for proof of who you are before giving you the requested information.

Keeping Your Personal Information Accurate

Your personal information’s accuracy is significant to us.
We will keep your personal information correct, complete, and up-to-date as much as possible.

If you need help with our information, please let us know as soon as possible so we can update our records and keep giving you high-quality services.

Policy Updates

This policy may change from time to time and is available on our website.

Privacy Policy Complaints And Enquiries

If you have any queries or complaints about our Privacy Policy, don’t hesitate to get in touch with us at:
08-7979-2352 or email us: I n f o @ e n h a n c e n t . c o m . a u